John Cleese stars in the Can You Spare a Moment? training video from Video Arts
Even the most delicate situation can be overcome when using appropriate counseling techniques. It introduces the four stages of a structured approach to counseling in a humorous manner: setting up the interview, getting people talking by using open questions, helping them think through their problem, and discovering the solution for themselves.
This entertaining program illustrates how managers can spot impending problems, how to create an opportunity to talk confidentially, how to remain neutral and friendly, and how not to impose their solutions.
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Training Program Description
The Benefits
- Complements any interview skills or management course
- Suitable for inexperienced managers, team leaders or personnel staff
- Realistic yet light-hearted drama reinforces key messages
- Key sections are ideal for supporting role-plays
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