About the programme
The basic rule of assertive behaviour is honesty. The thing that usually prevents people behaving and speaking with honesty is fear of the response – however, this fear is generally exaggerated.
With dramatic sequences and subtle humour, techniques of assertiveness are delivered in a powerful, convincing fashion, shown in action in a series of different settings from a management meeting to a one-to-one conversation between colleagues.
Particularly suitable for junior management, sales personnel and purchasing staff, this programme is highly reassuring for anyone who has doubts about volunteering what they think - even when asked to do so.
It also demonstrates why aggressive behaviour doesn't work in the long run and why it's important to establish a negotiating position and stick to it.
The key outcomes
-Learn techniques to present personal opinions and ideas with confidence, honesty and respect
-By behaving more assertively you can be more positive and more productive in the workplace